January 12, 2010

It’s About Attitude – Not Ability

By Mike Kind on January 11th, 2010

One of the most important things I did that saved my company and something we have our peer group members focus on is retaining the people with the best attitudes; not necessarily the ones with the best abilities. Why? -

  • Skills can be taught, behaviors can be changed and attitudes are ingrained.
  • The only way to right size an organization is to ask the people that remain to take on additional responsibilities.
  • Employees with better attitudes will be more inclined to collaborate with co-workers to “make it happen”.
  • Those with greater ability without the “positive attitude” can spread negativity throughout a company like a disease that will bring the organization down.

I encountered this first hand to an extreme a couple of weeks ago with a company I invested in (outside the printing industry) in 2008. The longest tenured employee (10+ years) who was instrumental in helping us reposition the business and had become a close personal friend simply was not happy with the direction the company was taking. While it was difficult to make the decision to part ways – not only for the history, contributions made and the fact that she was the most knowledgeable employee we had, but she also represented 20% of our workforce! (There are or should I say, were, 5 employees in the organization.)

The expectation was that we would need to add some help immediately and two of the remaining key people would need to plan on putting in about another 5 – 10 hours each (on an already lengthy 55 – 60 hour work week) in the short term.

One day – literally, into making the decision, the entire atmosphere in the company changed. The remaining staff was downright “giddy” with comments like “it’s a pleasure to not be walking on eggshells anymore” and “it’s a great day today”.

The net effect was that the functions of the position were completely absorbed, we didn’t have to add the immediate help and only slightly more hours are being worked due to the fact that with the decrease in tension, everybody is considerably more productive and happier.

Does that mean we were inefficient before? Hardly. There was just an expectation that more was being done and that the increasingly negative behavior, (attitude is ingrained) was taking a much greater toll on the company than anyone imagined.

January 5, 2010

Printing Lags Behind Manufacturing Upturn in U.S

Written by PrintAction Staff
Tuesday, 05 January 2010
A report by the Institute of Supply Management concludes that United States manufacturing made a definitive swing back into growth during the last two months of 2009.

The organization, which represents a trade group of supply executives, reports that its manufacturing index rose to 55.9 in December, up from 53.6 in November. An index score of 50 indicates neither growth or decline.

The score represents the fastest pace for the index since April 2006 when the index scored 56. Eighteen industries reported to the index, of which nine reported growth. Of the ones which slipped, however, included wood products and printing. The printing industry in the U.S. did experience employment growth in December.

A report by JP Morgan’s Global Manufacturing indicates that global manufacturing ended 2009 at a 44-month high, with employment also rising for the first time since March 2008.

Countering the news for manufacturing in Canada is the strength of the Canadian Dollar, which rose to a 4-month high of 96.41 cents on Monday, January 5, due to the rise of oil prices and a weakening U.S. dollar. Overall, the Canadian dollar rose 15.8 percent against the U.S. dollar in 2009.

December 15, 2009

Xerox recognized for corporate citizenship initiatives

Monday, December 14, 2009

Press release from the issuing company

NORWALK, Conn.  — Xerox Corporation has been internationally recognized in the second half of 2009 for its corporate citizenship efforts in the areas of sustainability, diversity and health and wellness.

“Our longstanding commitment to corporate citizenship is engrained in the Xerox corporate culture-it is simply the way we do business,” said Ursula Burns, chief executive officer, Xerox Corporation. “Recognition and awards are but one proof point of the value of that commitment, not only to our business but also to our people, our customers and the communities in which we work and live.”

Sustainability
Buyers Laboratory Inc. Outstanding Achievement Award for Energy Efficiency
In a comparative energy consumption evaluation conducted by the independent research organization Buyers Laboratory Inc., the Xerox WorkCentre 7428 and WorkCentre 7435 both received an Outstanding Achievement Award for Energy Efficiency. Using Xerox’s LED print head technology, the multifunction printers were found to consume significantly less energy than all of the competitive devices in their respective test groups. In fact, the projected annual energy costs for each are by far the lowest, at 65.5 percent and 57.7 percent lower than the overall average of their respective groups.

2009 Newsweek Green Rankings
Xerox ranked 28th in the 2009 Newsweek Green Rankings, an environmental ranking of America’s 500 largest corporations that assesses each company’s carbon footprint, climate change policies, energy efficiency, corporate social responsibility and reputation among peers. Xerox was noted for having strong climate change policies with carbon neutrality as the ultimate goal. The company was also recognized for a number of its ENERGY STAR certified products.

Trophée HORIZON 2009
The Crédit Agricole SA Purchase Logistic Department named Xerox France as one of only four of its suppliers in 2009 whose approaches to social and environmental responsibility have been considered remarkable. Xerox France was cited for its outstanding actions in eco-design and innovation, and social and responsible commitment to employees and environmental sustainability.

Diversity
50 Out Front Companies for Diversity Leadership
Diversity MBA magazine named Xerox one of the 50 Out Front Companies for Diversity Leadership and Best Places for Diverse Managers to Work for 2009. The company is one of the few major American corporations with women in the top two leadership positions, one in five at the vice president level or higher, and with 23 percent of professionals of color. Kevin M. Warren,chairman, president and CEO, Xerox Canada, was also named to Diversity MBA’s Top 100 Under 50 Executives.

2009 Best Companies For Asian Pacific Americans
Xerox was named one of the 2009 Best Companies for Asian Pacific Americans by Asian Enterprise magazine. Over 30 percent of the company’s employees belong to minority groups, placing Xerox among the top ten companies in hiring minorities, women, disabled and gay and lesbian employees. Xerox draws on the diversity of a global and diverse workforce and offers equal opportunity to create success.
Minority Corporate Counsel Association’s Employer of Choice Award
Xerox’s Don Liu, general counsel and secretary, has again been honored with the Minority Corporate Counsel Association’s Employer of Choice Award. The award is designed to spotlight industry leaders who have a commitment to and succeed at creating and maintaining an inclusive corporate legal department.

Health, Safety and Wellness
American Heart Association Fit Friendly Companies
Xerox earned “gold-level” designation through the American Heart Association’s Fit Friendly Company Program. “Gold-level” recognition is for companies that fulfill criteria such as offering employees physical activity support, increasing healthy eating options at work and promoting a wellness culture.

18th Annual NISO Occupational Safety Awards
Xerox’s manufacturing, engineering and assembly facilities in Dundalk, Ireland won the 2009 National Irish Safety Organisation’s Electronic/Electrical Manufacturing/Assembly Award for demonstrated effectiveness and superior performance in risk management, objectives, programs, management review and health and safety.

December 11, 2009

Zappos adds a printed catalog – WOW!!!!

By Adam Dewitz on December 7th, 2009

Online retailer Zappos.com is adding a printed catalog as part of their customer retention and new customer acquisition strategy reports the New York Times.

The catalog titled Zappos Life is in its 3rd edition, with the first two version labeled “tests.”

Aaron Magness, director for brand marketing and business development at Zappos.com was quoted in the NYT article saying “Different people respond to different media,” and “our lapsed customers have responded very well.”

Imagine that, print helps drive traffic to online retail destinations.

Zappos.com is also publishing a digital edition of the catalog. It can be viewed here: Zappos Interactive Magazine!.

November 24, 2009

Protect Intangibles to Preserve Company Value

By NAPL on November 24, 2009

A company’s general intangibles have a very tangible impact on a company’s valuation. Intangibles that are perceived as attractive can greatly enhance a company’s value while negative or negligible intangibles can drag it down. To safeguard the worth of their businesses, NAPL Senior Vice President and Consultant John Hyde believes that graphic communications company owners should take proactive steps to protect their intangibles.

November 23, 2009

Courier Corporation, 4Q results down 10%

NORTH CHELMSFORD, Mass.– Courier Corporation, one of America’s leading book manufacturers and specialty publishers, today announced fourth-quarter and full-year results for its fiscal year ended September 26, 2009.

With the recession affecting sales in both of the company’s business segments, Courier’s consolidated fourth-quarter revenues were $68.4 million, down 10% from $76.3 million in last year’s fourth quarter. Net income for the fourth quarter was $5.7 million or $.48 per diluted share, versus $7.2 million or $.60 per diluted share in the fourth quarter of fiscal 2008. Excluding a fourth-quarter restructuring charge, net income would have been $.54 per diluted share, in line with previous guidance.

For fiscal 2009 overall, Courier sales were $248.8 million, down from $280.3 million in 2008. Net loss for the year was $3.1 million or $.27 per share, versus a loss of $370,000 or $.03 per share last year. The net loss in fiscal 2009 reflects a non-cash, pre-tax impairment charge of $15.6 million taken earlier in the year, as well as restructuring costs of $4.8 million. Excluding these charges, net income for fiscal 2009 would have been $10.2 million or $.86 per diluted share. The net loss in fiscal 2008 included a pre-tax impairment charge of $23.6 million; excluding this charge, fiscal 2008 net income would have been $15 million or $1.22 per diluted share.

In Courier’s specialty publishing segment, with consumer spending down and book retailers managing inventories tightly, sales for the year were down 24%. Much of this decline occurred at Creative Homeowner, the business most directly affected by the weak housing market. However, more than 70% of the reduction in Creative Homeowner sales was due to the winding-down of its unprofitable book distribution operation early in 2009, a move which enabled Creative Homeowner to reduce its operating loss substantially from a year ago. The weak economy also affected the publishing segment’s other two businesses, Dover Publications and Research & Education Association (REA), with combined full-year sales at Dover and REA down 12%.

Book manufacturing revenues were down 8%, reflecting declines in educational and religious sales. In education, solid growth in college textbook sales was offset by the effects of widespread budget shortfalls at the elementary and high school levels. Religious sales were also down for the year, reflecting the recession’s impact on religious donations. In specialty trade, the company’s successful pursuit of new customers enabled a modest rise in sales despite overall market weakness.

“As expected, we did better in the fourth quarter than earlier in the year,” said Courier Chairman and Chief Executive Officer James F. Conway III. “While we continued to wrestle with the worst recession in decades, we were helped by the tough measures we took early in the downturn to reduce operating costs and align our capacity with market conditions. In addition to winding down Creative Homeowner’s distribution operation, those measures included closing a small one-color book manufacturing plant, consolidating one-color work at other manufacturing facilities and reducing our overall employee base by 12%. Equally important, we did all this without compromising either our service to customers or our investment in the future.

“Finally, despite the market turbulence, our cash flow and financial condition remained strong. We finished fiscal 2009 with our debt paid down by more than $10 million, to $13.6 million, while also returning another $10 million in dividends to shareholders. I am pleased to report that once again this morning, Courier’s Board of Directors declared a dividend of $.21 per share, the same as last quarter.”

Book manufacturing: continuing strength in higher education

Courier’s book manufacturing segment had fourth-quarter sales of $58.8 million, down 8% from $63.5 million last year. Operating income in the fourth quarter was $8.0 million, including $1.0 million of restructuring costs related to the closing of a one-color printing plant in February 2009. Fourth-quarter operating income in fiscal 2008 was $10.4 million.

For the full year, book manufacturing sales were $212.2 million, down 8% from $229.8 million in fiscal 2008. The segment’s full-year operating income was $14.7 million, including restructuring costs of $4.3 million. In fiscal 2008 the segment’s operating income was $26.2 million.

The segment’s gross profit was $14.0 million or 23.9% of sales in the fourth quarter, versus $16.2 million or 25.5% a year ago. Gross profit in fiscal 2009 was $40.5 million or 19.1% of sales, down from $55.0 million or 24.0% of sales last year, indicating the recession’s continuing impact on sales, pricing pressure and capacity utilization, as well as a decline in revenue from recycled paper. The fourth-quarter improvement reflected the cumulative benefit of the cost-reduction measures described above.

The book manufacturing segment focuses on three markets: education, religion, and specialty trade. Sales to the education market were $25.9 million in the fourth quarter, down 12% from a year earlier. For the year, education sales were $87.6 million, down 9% from fiscal 2008, with solid growth in sales of college textbooks offset by sharply reduced demand at the elementary and high school levels in conjunction with the nationwide squeeze on local and state spending. Sales to the religious market were down 6% to $15.6 million in the quarter, and down 9% to $59.6 million for the full year, reflecting the difficult fundraising environment faced by religious organizations. Sales to the specialty trade market were up 3% to $15.3 million in the quarter, and up 1% to $56.2 million for the full year, helped by growth in four-color sales and sales to new customers.

“It was a challenging year,” said Mr. Conway. “In book manufacturing, we did what was necessary to align our one-color capacity with market demand while also pushing ourselves to capture the full measure of efficiency from our advanced production platforms for four-color books and religious scriptures. In education, we were able to leverage our long-time familiarity with the college market and our ability to deliver outstanding four-color quality on short notice. Elsewhere, we continued to have excellent relationships with our customers but were hampered by the pervasive effects of the weak economy.

“We know customers appreciate our determination to help them succeed across every part of the cycle. So while pushing hard against the economic headwinds, we also continued our investment in advanced digital printing technology that will create new opportunities for ourselves and our customers when it becomes available next year. At the same time, we grew our business in specialty trade by attracting new customers who were delighted to find a cost-effective, environmentally responsible domestic source for state-of-the-art four-color production. By continuing to execute with the efficiency and service levels our customers need, we’ll be well positioned to compete in a variety of economic scenarios.”

Specialty publishing: cutting the cost of connecting with consumers
Courier’s specialty publishing segment includes three businesses: Dover Publications, a niche publisher with thousands of titles in dozens of specialty trade markets; Research & Education Association (REA), a publisher of test preparation books and study guides; and Creative Homeowner, which publishes books on home design, decorating, landscaping and gardening.

Fourth-quarter revenues for the segment were $11.9 million, down 28% from $16.4 million in last year’s fourth quarter. Creative Homeowner sales were down 57%, reflecting its cessation of book distribution activities earlier in the year; however, its operating loss was also down sharply, to $526,000 from $1.1 million in last year’s fourth quarter. Sales at Dover and REA were also down, though by smaller percentages. Overall, the segment posted fourth-quarter operating income of $928,000, versus $1.3 million last year.

For the year as a whole, specialty publishing sales were $46.8 million, down 24% from $61.8 million in fiscal 2008. The segment’s full-year operating loss was $2.2 million, versus a loss of $106,000 last year, with modest profitability at Dover and REA offset by a loss of $3.0 million at Creative Homeowner.

“Faced with widespread caution among consumers and retailers, our publishing businesses focused on value-priced titles and emerging market niches,” said Mr. Conway. “While sales were down overall, all three brands had notable successes, from Dover’s new Sesame Street Activity Books to Creative Homeowner’s award-winning 3-Step Vegetable Gardening and REA’s exciting relaunch of its highly regarded Advanced Placement Test Prep series. With our recently integrated administrative infrastructure throughout the segment, we continue to improve at getting products into development and out to market quickly and effectively. Once consumers return to the stores, they’ll also find we have more than ever to offer.”

Outlook
“While we are encouraged by positive indicators in some areas of the economy, we have yet to see them in our own,” said Mr. Conway. “Consumers and retailers are still skittish, which affects all of our publishing businesses as well as many of our book manufacturing customers. School budgets will be hard pressed to grow in the near term, the environment for charitable donations remains uncertain at best, and pricing pressure everywhere is intense.

“On the other hand, we face fiscal 2010 with the benefit of a year of significant cost reductions and productivity gains in both of our business segments. And we continue to have excellent relationships with customers who, like Courier, have weathered severe storms in the past and have the resources and focus to succeed in the long term.

“As always, our path to long-term success rests on delivering service and technology that anticipate customer needs. With this in mind, we will be offering customers a digital print option in the latter half of next year, with associated startup costs that will likely reduce fiscal 2010 income by between $.05 and $.10 per share. These costs have been factored into our fiscal 2010 guidance.

“Factors not incorporated into our guidance include the potential impact of continued weakness in the credit markets on customers, competitors and vendors in both of our business segments, and the possibility of future impairment or restructuring charges.

“For fiscal 2010 overall, we expect to achieve total sales of between $253 million and $268 million. We expect earnings per diluted share of between $.70 and $1.00, versus our fiscal 2009 earnings of $.86 per diluted share, excluding restructuring and impairment charges.

“In addition to measuring our performance by generally accepted accounting principles, we also track several non-GAAP measures including EBITDA (earnings before interest, taxes, depreciation and amortization) as an additional indicator of the company’s operating cash flow performance. This measure should be considered in addition to, not a substitute for or superior to, measures of financial performance prepared in accordance with GAAP. In fiscal 2010, we expect EBITDA, excluding impairment and restructuring charges, to be between $36 million and $42 million, compared to $37 million in fiscal 2009.”

November 19, 2009

Print Service Providers: Making the Connection

By Barb Pellow on November 19, 2009

In today’s economy, print service providers face the same challenges as any other marketers. They must be creative and challenge themselves to push beyond the boundaries of their minds—they must think outside the box for innovative ways of reaching customers and prospects. This requires an effective communications strategy that builds awareness while educating prospects and clients about the capabilities you offer.

 

November 17, 2009

Agfa Graphics to acquire assets of Gandi Innovations Holdings LLC

 

Tuesday, November 17, 2009Press release from the issuing company

 

Mortsel (Belgium) Toronto (Canada) – Agfa Graphics announces that it has reached an agreement to acquire most of the assets of Gandi Innovations Holdings LLC’s North American operations and the shares of its principal foreign subsidiaries. Gandi Innovations is a global leader in large format inkjet systems. Since May 2009, it has been operating under CCAA protection in Canada and Chapter 15 in the USA. The acquisition is subject to regulatory and court approval and the successful closing of the transaction. The price of the transaction is not being disclosed at this point of time, but it will have no major impact on Agfa’s financial debt.

 

Over the period 2001-2009, Gandi Innovations has created a large installed base of inkjet printing engines, reaching a sales peak of 127 million USD in 2008. Sales in 2009 have strongly suffered from the economic crisis (affecting in particular investment goods) and the uncertainty surrounding the company. Gandi Innovations’ long established team has a wealth of pioneering expertise and engineering excellence in large format printing technology. Gandi Innovations’ customers include many of the world’s leading Point of Purchase and large format printing companies. Over the years, they have come to rely on the company’s vision, reliability and cutting-edge technology.

 

Gandi Innovations was founded in 2001 and has its headquarters and its production facilities in Mississauga (Canada). The Group employs 256 highly skilled staff and operates worldwide through sales offices and distributors.

 

Combined with recent announcements on Agfa Graphics’ :M-Press Tiger

industrial flatbed inkjet press and the launch of new printing engines in

the :Anapurna large format range, the acquisition of the assets of Gandi

Innovations strengthens Agfa Graphics’ leadership in large format inkjet

printing systems.

 

“The combination of Gandi Innovations’ products and Agfa Graphics’ products will result in substantial growth for our inkjet business based on an even more complete system portfolio,” said Richard Barham, Agfa Graphics’ Vice President Inkjet. “This is an important step in implementing our Inkjet growth strategy. As our own portfolio consists of entry-level and high-end inkjet systems, Gandi Innovations’ mid-range systems are a 100% complementary fit with our existing inkjet technology.”

 

Gandi Innovations’ CEO and co-founder Hary Gandy added: “Joining Agfa Graphics offers Gandi Innovations’ staff and customers tremendous opportunities for the future. The combined capabilities and coverage in customer service and research and development will accelerate the launch of new products, deliver new business opportunities and further expand our service to our customers.”

 

http://members.whattheythink.com/news/index.cfm?id=41045

 

 

November 4, 2009

ENTER NOW!

PRINT IN MOTION is Print magazine’s new competition dedicated to motion graphics. All winning entries will be featured on our website and receive a special mention in an issue of Print.PRINT IN MOTION is Print magazine’s new competition dedicated to motion graphics. All winning entries will be featured on our website and receive a special mention in an issue of Print.

WHAT’S ELIGIBLE

Work must have been created between November 15, 2008 and November 15, 2009. Proposals and/or rejected spots will not be considered. Entire videos should be entered; stills will not be considered.

 

DEADLINE

All entries must be postmarked no later than November 15, 2009. Entries postmarked after November 15 require a late fee of $25 per entry. Entries postmarked after December 15, 2009, will not be accepted.

 

PAYMENT

Payment must accompany entries. Entries received without payment will be disqualified. Entry fees are nonrefundable. You may pay by credit card online or send a check. Make checks payable (in U.S. funds, drawn on a U.S. bank) to Print in Motion. Credit card charges will appear on your statement as “F+W Contest” within 90 days of the contest deadline. A $10 fee will be charged for returned checks and declined credit card payments.

http://www.printmag.com/Info_Page.aspx?Slug=PrintMag%2bPrimaryNavigationPages%2bCompetitions%2bPrint+in+Motion

November 3, 2009

At Next Week’s Print Buyers Conference, Necessity is the Mother of Reinvention

By Richard Romano on October 30, 2009

Last year, I had the pleasure of attending the 3rd Annual Print Buyers Conference.  It was a compelling and enlightening mix of educational sessions, exhibitors representing printers across all markets and categories, and networking opportunities. Today’s installment of the Creative Corner will provide a preview of the 4th Annual Print Buyers Conference, and feature a chat with Margie Dana, guru (guress?) of print buyers, head of Print Buyers International, and the tireless organizer of the show.

This year’s conference, themed “Relevance Through Reinvention,” will be held November 3–5 (that’s next week if, like me, you have problems with the space-time continuum) at the Westford Regency Inn & Conference Center in Westford, MA (just outside Boston). Whilst one of the foci of the conference is the “Print Buyer’s Boot Camp,” other sessions cover the waterfront of topics relevant to today’s multichannel media landscape, offering tips and advice not only on the mechanics of print production and working with printers, but also on the latest media trends and expanding beyond print and incorporating new and newer media channels in one’s production and procurement skill set.

A sampling of session titles includes:

  • Secrets to Staying Relevant as Print Production Professionals
  • Tweet Stuff: A Hands-On Introduction to Social Media Success
  • The Characteristics of a Sustainable (“Green”) Printer
  • Driving Value for Your Company: How Successful Print Production Pros Make It Happen
  • From eBook to Book: The Online Content Explosion & the Opportunities in Print
  • Professional Social Networking: How to Leverage Facebook & Other Social Networking Tools
  • Peer-Led Session: Anatomy of the Perfect Creative Partnership

Pretty meaty stuff there. Session presenters include Peter Muir, Sabine Lenz, Andrew Davis, Paul Powers, Gavin Jordan-Smith, and Frank Romano.

http://members.whattheythink.com/articles/article.cfm?id=40741